Thank you for shopping at [Your Store Name]. We want you to be completely satisfied with your purchase. If you are not happy with your order, please review our returns policy below.
1. Eligibility for Returns
- Items can be returned within usually 14 or 30 days of delivery.
- Products must be unused, unworn, unwashed, and in their original packaging with tags attached.
- Sale items, gift cards, and personal care products are non-returnable.
2. Exchanges
- If you wish to exchange an item for a different size or color, please contact us at duanegilliland7@gmail.com
- Exchanges are subject to product availability.
3. Refunds
- Once your return is received and inspected, we will notify you.
- If approved, your refund will be processed back to your original method of payment within 5 business days.
- Shipping fees are non-refundable.
4. Return Shipping
- Customers are responsible for return shipping costs unless the item received was defective or incorrect.
- We recommend using a trackable shipping service to ensure safe return.
5. Damaged or Incorrect Items
If you received a damaged or wrong item, please contact us immediately at duanegilliland7@gmail.com order number and photos. We will arrange a replacement or refund at no extra cost.
6. How to Start a Return
To initiate a return, please email us at duanegilliland7@gmail.com
with:
- Your order number
- Item(s) you want to return/exchange
- Reason for return
We will provide you with instructions for completing the return.
7. Contact Us
For more information about our return policy, please contact us:
Phone: 123 456 789
Email: duanegilliland7@gmail.com